Rma request

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Rma request

If you are consumer and your unit is still within warranty, you will be eligible to purchase a one way shipping label from ASUS. Take advantage on using ASUS shipping rate to save money on shipping label. It may take ASUS up to 24 hours to process your payment, after which we will create and send your shipping label to the email address provided to us.

If you believe your product has not yet reached the warranty end date, please upload your proof of purchase by creating your Online RMA step 1. In order to continue with an RMA Return Materials Authorization for out of warranty repair services, a Diagnostic Fee is required to be paid in advance prior to sending in your product based on your product type. The Diagnostic Fee is non-refundable, and does not cover the actual cost of repair.

RMA Request

The fee does include 2-way shipping for your convenience. Please allow 48 business hours for processing of your Diagnostic Fee payment once it has been submitted. After the diagnostic fee is paid, your RMA instructions, checklist and pre-paid shipping label will be processed and sent to you via email in order to send in the unit. Please follow your RMA instructions and checklist carefully in order to avoid any delay in repair services.

Once your product is delivered to the repair center and is examined by a technician, we will contact you directly with a repair quotation via email to provide the final cost of repairs. After payment of your final repair quotation has been confirmed, the technician will proceed with repairs to your product.

You will receive status updates for your RMA via email during the repair process.

rma request

Repair status can also be checked using your RMA or Serial number on our website here. Step 1: Do you already have a RMA number? Step 3: If you would like to upgrade the return shipping method once your RMA is complete, please click here.

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Please note that the purchase of this label is only to upgrade the shipping method after repair is complete. Who is eligible to purchase an one-way shipping label?

Convenience — No more waiting in long lines. Just print label from any printer and ship. After you obtain a RMA number, please allow hours for processing.We currently have a 5 business days turnaround time for Calibration and Repair.

By clicking submit, you are consenting for us to use your data to process your RMA and service your instrument. View Our Privacy Policy. Site Map Contact Privacy Policy. RMA Request. Calibrations and flat rate repairs are guaranteed to be completed in 10 business days.

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If we ship your calibration or repair late, Ikonix USA pays the freight domestically. Please begin by choosing the type of RMA you require and submit your request.

rma request

Be certain to include a Purchase Order Number P. To use a P. To apply for credit terms, please use our nearly instant credit approval software. We are not able to accept credit card information via our online form for service at this time. Sorry for the inconvenience. What kind of RMA would you like to request? Accepted file types: jpg, png, gif.

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Yes No. Please indicate the carrier you want to use for the return of your instrument s. Yemen Zambia Zimbabwe. Accepted file types: pdf. Same as billing address. This field is for validation purposes and should be left unchanged. We guarantee calibration and repair for all instruments currently in production, as well as instruments discontinued no longer than 5 years. Our ability to calibrate and repair instruments discontinued greater than 5 years is dependent upon parts availability.For a full list of Technical Support contacts, please visit here.

After validation, that product needs to be returned for service, the support representative will issue an RMA. Please take advantage of our Knowledge base for the common problems that can be fixed without returning the product for service.

In some cases, products can be fixed by updating the firmware or software. Please talk to the Technical support representative if you need help. Diagnostics fee may apply for the no-fault-found units. A Return Merchandise Authorization RMA number is critical to the timely and accurate service of your unit as it enables the receiving team at our Service facility to properly identify your unit, recall appropriate notes, and ensure that the repaired unit is returned to the correct address.

To avoid delays, all shipments and communications should clearly reference the RMA Number. Unsure if your product can be sent in for repair? Use the Repairability Status Lookup to see if your product is repairable.

rma request

To enhance your customer experience, we have implemented a flat rate repair cost for Spectra Series. Use the Spectra model list below to see if your unit qualifies. When choosing the flat rate up front, it is an indication of approval for repairs, thus resulting in immediate turn around on your repaired unit s. Once the repair is completed the unit s will ship immediately.This form is for registered partners only, and is the fastest method for requesting an advance replacement or return for credit.

Once the form is completed, a Return Material Authorization RMA Request is opened, and after validating,a confirmation will be emailed to the requester to print and ship with the product s to be returned. When you recieve the replacement, the box will include a return shipping label. Use the replacement box with the return shipping label to send the original equipment back to Avigilon.

You can call the carrier denoted on the label to schedule a pick up. If any equipment has not been received by Avigilon within 30 days, you will be invoiced for the replacements.

The return shipping label expires in 30 days. Please ship the equipment to one of the following addresses:. Please remove any lenses or other equipment not associated with this RMA before sending it back. Any items sent to Avigilon that are not authorized by this RMA will not be returned. Important notes: Items returned without first requesting an RMA will not be accepted.

Contact us by phone to resolve the issue. Submitting an incomplete request will delay the RMA process. For full details about returns, read the complete Avigilon warranty and return policies.

RMA Express Return Request

Please provide 1 of the 3 following numbers:. Attachments Upload. I acknowledge that I have read and understood the Avigilon warranty and return policies. Submit send.Check the product listing before returning any item. Freight collect and COD packages will not be accepted Vehicles will be inspected upon return. Items returned within 21 days of delivery will be credited in the same form as the original payment type or store credit redeemable on future purchases.

Items must be returned in new or unused condition in original packaging and contain all original materials included with shipment.

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Items sent to the Wrong Address will not receive a refund. All returns must be shipped prepaid by the customer. No return shipment will be accepted unless the shipping has been prepaid by the customer.

rma request

Freight collect shipments will be refused and returned to the customer, or discarded. After inspecting the returned merchandise, we will reimburse the purchase price of the item, less all actual shipping costs.

Important Information

No refund shall be issued on damaged or used items. Returns must be shipped prepaid by the customer. Refunds may be in the form of original payment or store credit. If you ordered your Vehicle from us, we can look-up your records. Corona Update Sign In Register. Return Request. Add to a new shopping list. Submit Return Request. Our staff is dedicated in providing high quality products and support. If however, you are not completely satisfied for any reason, you may return your VEHICLE within 90 days for a full refund of the purchase price, minus all actual shipping costs, handling and other additional charges.

Freight collect and COD packages will not be accepted. Vehicles will be inspected upon return. The following charges may be deducted from any refund. We do not accept any return vehicle that has any sustained damages and no refund will be offered.

You may return most Parts and Kits for a prompt refund. Product Reviews Login to rate or review this product. Help Request Item No:. Warranty Claim Item No:.

Warranty Request: request warranty coverage from the manufacturer. MSO Request: used to request Title Documents from the Manufacturer usually delivered with the product or mailed within 10 days. Stay Updated.A return merchandise authorization RMAreturn authorization RA or return goods authorization RGA is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period.

Both parties can decide how to deal with it, which could be refund, replacement or repair. As returns are costly for the vendor and inconvenient for the customer, any return that can be prevented benefits both parties.

Returned merchandise requires management after the return.

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The product has a second life cycle after the return. Depending on what the rules are, the manufacturer may send the customer an advanced replacement. RMAs may be minimized in a number of ways. Adding a customer survey capability may prevent RMAs by detecting problems in advance of returns. Returns are sometimes minimized by reducing transaction errors prior to the merchandise leaving the seller.

Return to vendor RTV refers to the process where goods are returned to the original vendor instead of the distributor. In many cases the RTV was originally returned to the seller by the end consumer. While RTV transactions usually occur between the seller and the vendor, in some instances the end consumer returns the product directly to the vendor, sidestepping the distributor.

From Wikipedia, the free encyclopedia.

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White Paper" PDF. Wipro Technologies. Retrieved March 28, Categories : Contract law Computer law Product return. Namespaces Article Talk. Views Read Edit View history. By using this site, you agree to the Terms of Use and Privacy Policy.We had a problem processing your request. Will you try again? Thank you for your request. An X-Rite service representative will be in touch soon. Please describe.

Are you receiving an error message? Describe the error. What were you doing when the error appeared? Was this the first time the error appeared? Any other errors? Does the display come on correctly?

Does the lamp come on when attempting a reading? Are you using the device along with software? Is the problem related to a specific color?

Has the device been dropped or damaged? Additional Comments Required. Loaner device requested? Have you done business directly with X-Rite within the past two years? Is billing information the same as contact information you entered above? Your X-Rite Account Number.

Registration Number. VAT Required. EORI Number. How many years have you been in business? Is shipping information the same as contact information you entered above?

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